Effective date: April 22, 2026 · Last updated: April 22, 2026
LUCA LLC · Lincoln, Nebraska · hello@nexusfirma.io
These Terms of Service (“Terms”) govern your access to and use of FIRMA, the financial operating system for service businesses operated by LUCA LLC (“LUCA,” “we,” “us,” or “our”). By creating an account or using FIRMA, you agree to be bound by these Terms. If you do not agree, do not use FIRMA.
If you are using FIRMA on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
FIRMA is a cloud-based business operations platform comprising eight modules: Books (accounting), Money (banking and cash flow), Contracts (e-signatures), Proposals (client proposals), Portal (client portal), Scheduling (appointment booking), Onboarding (client onboarding automation), and Docs (team documentation). Available modules depend on your subscription plan.
You must be at least 18 years old and capable of forming a legally binding contract to use FIRMA. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must promptly notify us at hello@nexusfirma.io of any unauthorized use of your account.
FIRMA offers three subscription tiers:
Subscriptions are billed monthly in advance. Prices are in USD and subject to change with 30 days' notice. All payments are processed through Stripe, Inc. By providing payment information, you authorize us to charge your payment method on a recurring basis.
New accounts are eligible for a 14-day free trial. No credit card is required to start a trial. At the end of the trial period, you will need to provide payment information to continue using FIRMA. Trial accounts have access to all features of the Solo plan. We reserve the right to modify trial terms at any time.
You may cancel your FIRMA subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. We do not provide pro-rated refunds for partial billing periods.
Upon cancellation, your account will remain accessible through the end of your paid period. After that, your account will be deactivated. Your data will be retained for 90 days, during which you may request a data export. After 90 days, your data will be permanently deleted.
If you believe you were charged in error, contact us at hello@nexusfirma.io within 30 days of the charge.
You own your data. By uploading or entering content into FIRMA, you grant LUCA a limited, non-exclusive license to store, process, and display your content solely to provide the service to you.
We do not sell your data to third parties. We do not use your business data to train AI models or for advertising purposes. See our Privacy Policy for details on how we handle your data.
You may export your data at any time by contacting hello@nexusfirma.io. We will provide your data in a standard format within 10 business days of your request.
You agree to use FIRMA only for lawful business purposes. You may not:
FIRMA's Enterprise / Multiplace plan is designed to support healthcare-adjacent businesses. If you are a Covered Entity or Business Associate under HIPAA and intend to use FIRMA to store or process Protected Health Information (PHI), you must execute a Business Associate Agreement (BAA) with LUCA before doing so.
To request a BAA, contact hello@nexusfirma.io. Using FIRMA to process PHI without a signed BAA is a violation of these Terms and may constitute a HIPAA violation for which you are solely responsible.
FIRMA, its source code, design, trademarks, and all content created by LUCA are the intellectual property of LUCA LLC. Nothing in these Terms grants you a license to LUCA's intellectual property other than the right to use FIRMA as described herein.
You retain all intellectual property rights in the content you upload or create using FIRMA.
FIRMA IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT FIRMA WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
FIRMA is a general-purpose business operations tool. It does not provide legal, accounting, tax, financial, medical, or professional advice. You are responsible for complying with all laws and regulations applicable to your business.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUCA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF FIRMA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF FIRMA SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
You agree to indemnify, defend, and hold harmless LUCA LLC and its officers, directors, employees, and agents from any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of your use of FIRMA, your violation of these Terms, or your violation of any applicable law or third-party rights.
These Terms are governed by the laws of the State of Nebraska, United States, without regard to conflict of law principles. Any dispute arising out of or related to these Terms or your use of FIRMA shall be resolved in the state or federal courts located in Lancaster County, Nebraska. You consent to the personal jurisdiction of those courts.
We may modify these Terms at any time. We will provide at least 30 days' notice of material changes by email or by displaying a notice in FIRMA. Your continued use of FIRMA after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must cancel your account before the effective date.
Questions about these Terms? Contact us: